Umbrella Station is committed to protecting your privacy. We use the information we collect to manage your account and enhance your online experience.

We do not sell, rent, or share our customer database with any third party. All information collected on this website is kept strictly confidential and will not be reused, rented, disclosed, or loaned to any external organization unrelated to Umbrella Station.

We respect your right to privacy and will not knowingly disclose user identities unless required to do so by law.

Umbrella Station will not sell, trade, or rent your personal information to others. We may, however, release customer information if we believe, in good faith, that such release is necessary to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of our users or others.

Information We Collect and How We Use It

When you place an order through our website, we may collect your name, email address, phone number, shipping address and payment details (if paying by credit card). This information allows us to process and fulfill your order efficiently, maintain your account, and send newsletters if you choose to subscribe.

We use a variety of security measures to protect your personal information when placing an order or accessing your account. We offer secure server and payment systems. Your credit card details are not stored on our servers after a transaction is completed.

Do We Use Cookies?

Yes. Cookies are small files transferred to your computer’s hard drive through your web browser (if allowed). These enable our site or service provider’s systems to recognize your browser and remember certain information.

We use cookies to:
  • Process items in your shopping cart
  • Remember your preferences for future visits
  • Track advertisements and analyze site traffic
  • Improve our website experience and tools

 You can choose to receive a warning each time a cookie is being sent or disable cookies entirely through your browser settings. However, some parts of the website may not function properly if cookies are disabled. You can still place orders by contacting our customer service team at 02 9584 8200 or by emailing us via our contact page.

Changes to This Privacy Policy

Umbrella Station reserves the right to update or modify this privacy policy at any time. If changes are made, we will notify users via email or by posting the updated policy on our website.

Your Consent

By registering or using our website, you consent to the terms of this privacy policy.